Diptyque is always at your service
ONLINE
E-RESERVATION
You can reserve an item in our boutiques from your home or anywhere else you may be. All you'll need to do is stop in to pick it up whenever you wish – your items will be ready within 24 hours.
DISCOVER DIPTYQUEʼS FRAGRANCES
With so many Diptyque fragrances to choose from, we'd love to help you make the right choice online.
Why not start with a discovery set composed of five different fragrances? Whether you pick them yourself or opt for a selection of five of our most iconic fragrances, you're sure to find the right perfume – for you or for someone else.
Whenever you buy a perfume, we'll include a sample of it with your order. That way, you can discover the fragrance and its stories before you open the bottle. It's our way of giving you the time you need to make a decision that's right for you.
THE DIPTYQUE GIFT BOX
Let us add the finishing touch to your order with a complimentary gift box. Simply select the gift-wrapping option at checkout, and we'll pack your order beautifully in a gift box of the Maison's colors, at once graphic and emblematic.
SAME-DAY COURIER DELIVERY
Orders placed online before 4 pm can be delivered the same day by courier. This service is available for selective cities. The shipping fee will be shown during checkout.
EXPRESS DELIVERY
Have your order delivered anywhere in the US within 1 to 3 days, not including weekends and public holidays. Shipping fee will be shown during checkout.
STANDARD DELIVERY
Diptyque offers free Standard Ground Shipping. Orders will be delivered anywhere in the US within 5 to 7 days via UPS.
COMPLIMENTARY RETURNS
Whether you return part or all of your order, thereʼll be no charge for sending it back.
Return your order within 28 days of the delivery date to receive a refund.
IN
STORE
GLASS ENGRAVING
Initials, a first name, a memorable date… Diptyque offers you the opportunity to personalize your candle or bottle of perfume with an engraved message. This service is only available in certain stores.
ONE BOTTLE, FOR LIFE
Refill your perfume bottle in store, as often as you'd like. After all, it was designed to last, year after year. Just like the memories it holds. This service is only available in certain stores and for select fragrances.
SILK PAPER
At Diptyque, the art of gift-wrapping takes inspiration from the traditional Japanese art of folding, which the Maison's founders loved. With imagination and great attention to detail, gifts are dressed in folds of colored silk papers. A singular style where gesture, technique and materials meet – and set the tone for what's to come.
THE DIPTYQUE GIFT BOX
Let us add the finishing touch to your in-store purchase with a complimentary gift box. Just ask and our advisers will wrap your purchase beautifully in a gift box of the Maison's colors, at once graphic and emblematic.
CALL & COLLECT
You can place your order by telephone with the Diptyque boutique of your choice. We'll make sure it's ready and waiting when you come to pick it up.
A DIPTYQUE WELCOME
Drop by any Diptyque boutique to discover our collections in person. Our advisers will be delighted to welcome you whenever you visit.
THE ART OF
GIFTING
THE PERFECT GIFT
Finding that special something isn't always easy. Let us help guide you through the infinite possibilities. For a gift that enchants, every time.
PERSONALISED GIFTS
Initials, a first name, a memorable date… A Diptyque candle or bottle of perfume makes a more meaningful gift when you have it personalized with an engraved message. This service is only available in certain stores.
THE DIPTYQUE GIFT BOX
Once you've found the perfect gift, let us add the finishing touch with a complimentary gift box. Just ask and we'll wrap your purchase beautifully in a gift box of the Maison's colours, at once graphic and emblematic.
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