Our Services

Easy purchasing

Our stores are ready and eager to offer you exclusive services which will help you plan ahead and make your in-store or online purchases easy.

During lockdown, orders placed over the phone with the boutiques can be customised before shipping or pickup.

Customise your gifts

To customise your candles and perfumes, diptyque has devised accessories inspired by the story of the Maison. These exclusive services are available in certain stores. After receipt of your orders on line, please come to our stores to customise your gifts free of charge.

During lockdown, orders placed over the phone with the boutiques can be customised before shipping or pickup.

The Art of Gifting

At diptyque the art of giving means an elegant and refined presentation in tissue paper of different colour harmonies inspired by the traditional Japanese art of folding.

Take part in our upcoming Online events

Our experts invite you to discover the history and know-how of the diptyque Maison and will be pleased to answer your questions during live workshops.

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Take part in our upcoming Online events

Make an appointment with our experts to discover the secrets of the history of the diptyque Maison. Do not hesitate to sign up to take part in our live workshops and to ask all your questions.

Online events coming soon… To be the first to know, sign up to our newsletter and follow us on Instagram @diptyque and Facebook.

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Customise your gifts

To customise your candle and perfumes, diptyque has devised accessories inspired by the story of the Maison. These exclusive services are available in certain stores. After receipt of your orders on line, please come to our stores to customise your gifts free of charge.

INSCRIPTION
cadeau_1

Make a gift of a candle or perfume by engraving with with a personal message, initials, a name, etc. *







* (classic candles only 70g - 190g and Eau de Toilette 100ml - Eau de Parfum 75ml)
MAKE A WISH
cadeau_2

Create a personalised message on coloured ribbons wrapped around the neck of an Eau de Toilette 100ml or an Eau de Parfum 75ml.

THE CAPSULE
cadeau_3

Write a secret message. It will be hidden inside a capsule which will be sealed in the wax of a classic 190g candle. The message will only be revealed once the wax has melted.

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Easy purchasing

Our stores are ready and waiting to welcome you with the greatest care, in strict compliance with the instructions essential for your safety and theirs.

We have arranged for our in-store advisers to be available to listen to your needs and help you in choosing your gifts.

To help you plan your purchases in advance and avoid you having to travel, we offer exclusive services so that in just a few days you can receive the gifts to place around the Christmas tree.

1. CHOOSE YOUR ORDERING METHOD
icon_choice_1 Place your order by phone, directly with our stores. Available at our Westbourne Grove, Marylebone, Spitalfields boutiques. Find your nearest store
or
icon_choice_2 Order on line directly on your computer, your tablet or your phone on diptyqueparis.com
or
icon_choice_2 Make an appointment for a virtual personal consultation at our Westbourne Grove, Marylebone, Spitalfields boutiques. Call the stores to find out more. Service available
2. CHOOSE YOUR DELIVERY METHOD
icon_choice_3 Standard or Express delivery according to your need.
or
icon_choice_4 Courier delivery Available at our Westbourne Grove, Marylebone, Spitalfields boutiques.
3. CONTACT US
Our customer service by phone on +33 (0)1 85 73 77 10 Monday - Friday, 10 am - 7 pm and Saturday 10 am - 5 pm (Excluding public holidays) or by email to service@diptyqueparis.com
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The Art of Gifting

Fascinated by the traditional Japanese art of folding, the founders of diptyque have developed their own tissue paper packaging in various harmonies of colours and gift boxes inspired by this art.


Discover the film in which our tissue papers escape from the diptyque store in Bd Germain and take advantage of their Paris left bank escapade to produce beautiful gift boxes!
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